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Last updated on April 17, 2024

Shipping & Delivery Policy

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This Shipping and Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms:   https://www.manulaei.com/terms-conditions

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 


WHAT ARE MY SHIPPING & DELIVERY OPTIONS? 

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. 


Free Shipping 

Yes, we offer free standard shipping on orders over $125. 


 

All times and dates for delivery of the products are given in good faith but are estimates only. Not guaranteed. It takes 2 -5 business days to create and fulfil an order. Shipping time depends on product availability and delivery destination. Once an order is fulfilled and shipped, it is delivered to the end address given by the customer. Please be advised, shipping times all depends on the product(s) you purchase. Some occasions, you may have more than one tracking number and delivered package for one purchase order or per transaction.

 

DO YOU DELIVER INTERNATIONALLY?
 

At this time, we do not offer international shipping. 

 

HANDLING

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All orders are shipped out Monday through Friday. Orders placed Friday through Sunday and on any national Holidays will be shipped out the following business day. 

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Manu Laei delivers with USPS, FedEx, and DHL. 

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All shipments to PO Boxes will be shipped via USPS.

 

Complications with delivery are rare, but please the shipping carrier to handle these issues. Once the shipment has left our facilities, our assistance is limited. We are not responsible for delays caused by the post office or for lost packages due to address errors. So please verify the shipping address you enter  when purchasing our products. 

 

QUESTIONS ABOUT RETURNS?

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If you have any questions about returns, please review our Returns Policy: https://www.manulaei.com/returns

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

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If you have any further questions or comments, you may contact us by: 

    Email >  support@manulaei.com

    Online contact form >  https://www.manulaei.com/contact

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